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COVID-19 UPDATE

Dear Valued Guest,

We are delighted to welcome you back to Amara Hotels & Resorts. Please be assured that the safety and security of our guests and employees remain our utmost priority. As we adapt to this new normal, our hotels have stepped up and taken all necessary precautionary measures in accordance with the guidelines provided by the World Health Organization and public health authorities. These include but are not limited to:


Care and Cleanliness Commitment
We are conducting increased disinfection and cleaning for all common areas and high-touch areas such as door handles, lift buttons and public washrooms. We have increased the frequency of deep cleaning at shared facilities such as the swimming pool and gym, with heightened sanitisation of surfaces and equipment.


Temperature Checks and Personal Hygiene
All guests and employees are required to take their temperature before entering the hotel, with our employees doing the temperature checks twice daily. Any guest or employee with a fever (above 37.5°C) will be advised to see a doctor immediately. 

There are masks, gloves and hand sanitisers available for all guests and employees. All employees have been trained on the importance of personal protective equipment, as well as the importance of maintaining good personal hygiene.


Redesigning Your Stay Experience
Our hotels have redesigned certain processes to ensure a safe environment for all. Contactless check-in and check-out procedures are being implemented to minimise contact, on top of contactless payment options. At our food and beverage outlets, we have replaced our physical menus with digital menus. Restaurants with buffet offerings have switched to a la carte menus and made-to-order options.

 

The practices for guests and employees' safety may differ at each hotel, in accordance with the regulations and measures set out by the local health authorities.

For specific hotel information such as operating hours and availability of facilities, please refer to the links below:

Amara Singapore
Amara Sanctuary Resort Sentosa
Amara Bangkok
Amara Signature Shanghai

 

The current situation is evolving every day. We promise to keep improvising to best serve your needs and will keep you updated through our online platforms. For specific information and/or queries, please contact individual properties.

Thank you for your support and we look forward to welcoming you at our hotels very soon.

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